Privacy & Cookie Policy

This privacy policy sets out how P&DG uses and protects any information that you provide when you use our website.

P&DG is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement.

P&DG may occasionally change or update this policy, whereby any updates will be made here on this page. Please check on occasion to ensure that you are happy with any changes. This policy is effective from 31st March 2022.

We respect the retained EU General Data Protection Regulation 2016/679 (UK GDPR). This policy explains how we collect and treat any information you provide.

What Our Policy Covers

 

We value your privacy

We value your privacy and we are committed to keeping your personal and business information safe. We will only ask you for minimum, required, information. We will not use your personal information for any reason other than that which it was provided, and we will not give anyone access to it unless we are forced to by law.

How information is collected

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Cookies

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

 

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you want more information you can visit these pages:

 

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

 

We ask for your account and contact information when you appoint our services.

Occasionally, we might receive your contact information from another consultancy. If we do, we protect this information in the same way we would do if you provided it to us directly.

Information held

When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you have provided this information.

If you do business with us, we also collect your business name and bank details and keep records of the invoices and payments made.

Information stored

When you contact us by email or through our website, we store your information in our digital databases and password protected devices. If we do business, we store your information securely in our accounts software.

What information is used for

We occasionally use your contact information to send you details of our services or events we think you may be interested in. When we do, you have the option to unsubscribe from these communications. We might also email or phone you about our services or events, but if you prefer us not to contact you we of course would not contact you again. We use your information to send you invoices, statements, or reminders.

Who is responsible for collected information

If you have any concerns about the information we store, please contact David Peck Email: midlands@panddg.co.uk  Tel: 01623 726256.

Who has access to collected information

Information is stored in our own systems and accessed only by the people who need to. Our management team have access to everything you have provided, but individual employees only have access to information required for their job.

Keeping information private

Where your information is stored with third-party services, we restrict access only to people who need it.

The computers we use are all password protected to help prevent unauthorised access to the information stored on them. These computers ask for authentication whenever they are started and after a period of inactivity. Our mobile devices are also protected by password, fingerprint or facial recognition.

How to complain

We take complaints very seriously. If you have any reason to complain about the way we handle your privacy, please contact David Peck Email: midlands@panddg.co.uk  Tel: 01623 726256 or via post to P&DG, Pure Offices, Lake View Drive, Sherwood Park, Nottingham. NG15 0DT.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Planning Updates

Keep up to date with changes to the planning system plus our case studies, news & events.

Midlands
E: midlands@panddg.co.uk
London
E: london@panddg.co.uk
Oxford
E: oxford@panddg.co.uk
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